Privacy Policy

Introduction

This Privacy Policy describes how our brand collects, uses, stores, protects, and manages the personal information of all users and customers who visit and shop on our official website. We fully recognize the importance of personal data security and user privacy, and we strictly abide by global privacy protection principles to ensure that all personal information is processed legally, transparently, and securely. This policy applies to all visitors, registered users, and customers who purchase our mineral sunscreen, sun protection lip care, and after-sun repair products through our official platform. By accessing and using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.

Information We Collect

We only collect necessary and legitimate user information to provide stable and optimized shopping services. The personal information we collect mainly includes information actively submitted by users and passive data generated during website access. When you register an account, place an order, or submit consultation information, we may collect your full name, email address, contact information, shipping address, payment-related verification information, and order records. This information is essential for order processing, logistics delivery, after-sales service, and customer identity verification.
In addition, we may automatically collect non-identifiable browsing data during your visit to our website, including browser type, device information, website access time, page browsing records, and access traffic data. Such information is only used for website operation analysis, user experience optimization, and platform security maintenance, and will not be associated with your personal identity information.

Use of Your Personal Information

All collected personal information will only be used for legitimate business purposes and will never be used for unauthorized commercial activities. Firstly, we use your information to complete order confirmation, product delivery, payment verification, and after-sales return and refund processing, ensuring the smooth completion of all shopping services. Secondly, your contact information will be used to reply to your customer consultation, feed back order logistics status, and solve your product and service-related problems in a timely manner.
Furthermore, we may use your browsing data and order preferences to optimize our product display, adjust website functions, and improve product and service quality. With your voluntary consent, we may send you official product updates, sun care knowledge, and preferential activity notifications via email. All information usage behaviors strictly follow the principle of minimal necessity, and we will not over-collect or over-use user personal data.

Information Storage and Protection

We adopt industry-leading technical and management measures to fully protect your personal information from leakage, loss, tampering, and unauthorized access. All user data is stored on secure encrypted servers, with strict access authority control and real-time data monitoring mechanisms. Our technical team regularly maintains and upgrades the website security system to resist network attacks, intrusion, and other potential security risks.
We will only retain your personal information for the period necessary to fulfill the service purposes. After the completion of order services, after-sales guarantee, and relevant legal retention periods, we will safely delete or anonymize your personal data in accordance with standardized procedures. Internal staff are strictly prohibited from querying, disclosing, or using user information without authorization, and any unauthorized information operation behavior will be held accountable in accordance with relevant management regulations.

Information Sharing and Disclosure

We promise not to sell, rent, or trade your personal information to any third-party commercial institutions for profit. Your personal data will only be shared with authorized third-party service providers under limited necessary conditions, to ensure the normal operation of website services. The third parties involved include logistics and distribution service providers, secure payment service institutions, and website operation and maintenance support agencies.
All cooperative third parties have signed strict privacy confidentiality agreements with us, requiring them to comply with global privacy protection standards and only process user information within the scope of entrusted services. We will not disclose your complete personal information to any unrelated third parties. In addition, we may disclose user information in accordance with mandatory legal requirements, to comply with legal procedures, court orders or government regulatory requirements.

User Privacy Rights

All users have the right to inquire, view, correct, and delete their personal information stored on our website at any time. You can log in to your official website account to independently manage your personal data, modify personal information, shipping address and subscription preferences. If you need to apply for data inquiry, correction or deletion through offline channels, please contact us via the Contact Us page on our official website, and our team will process your application in a timely manner within a reasonable cycle.
You have the right to refuse to accept our marketing notification emails at any time. Each marketing email will be equipped with an independent unsubscribe channel, and you can turn off relevant notification permissions with one click. We will not send you any promotional information without your consent after unsubscribing.

Cookie Policy

Our official website uses Cookies and similar tracking technologies to optimize your browsing and shopping experience. Cookies are small text files stored on your device, which can effectively record your browsing habits, website preferences and account login status, helping you avoid repeated information input and quickly access commonly used page functions.
The Cookies we use will not collect your sensitive personal information or invade your personal privacy. You can adjust the Cookie acceptance settings through your browser settings at any time. Disabling Cookies may affect part of the website's browsing experience and functional use, but it will not prevent you from accessing the basic display content of the website.

Policy Updates

We reserve the right to update and revise this Privacy Policy irregularly to adapt to website business development, technological upgrading and changes in global privacy protection regulations. All revised terms will be officially published on our website homepage and policy page, and the updated policy will take effect immediately after publication. It is recommended that users regularly check the latest privacy policy terms. Your continued use of the website after the policy update is deemed as your recognition and acceptance of the latest terms.

Contact Us

If you have any questions, doubts or suggestions about this Privacy Policy, personal information processing and privacy protection issues, please contact us through the official Contact Us page of our website. All official contact methods and dedicated email addresses are displayed on the Contact Us page, and we will reply and solve your privacy-related inquiries professionally and efficiently.